Some enterprise API customers, subject to Anthropic approval, may have arrangements under which Anthropic does not log or store their prompts or completions except where needed to comply with law or combat misuse. Under these arrangements, Anthropic still retains Trust and Safety classifier results in order to enforce our Usage Policy. These arrangements are distinct from Anthropic’s default approach to data retention.

Under these arrangements, the only product to which zero retention applies is the Anthropic API. Zero retention does not apply to beta products, including Workbench in Console or Claude.ai, or any products other than the Anthropic API, unless explicitly agreed otherwise between Anthropic and the customer.

If you’re a current or prospective enterprise API customer with questions about zero retention, please reach out to sales. If you have questions about Anthropic's BAA, which is only available to customers who qualify for zero retention, please also read this article.