This article is about our commercial products (e.g. Claude for Work, Anthropic API). For our consumer products (e.g. Claude Free, Claude Pro), see here.
Standard Retention Timeframe
For API users, we automatically delete inputs and outputs on our backend within 30 days of receipt or generation, except when you and we have agreed otherwise (e.g. zero data retention agreement), if we need to retain them for longer to enforce our Usage Policy (UP), or comply with the law.
If you use our services that allow you to save and continue conversations with Claude (e.g. Claude for Work or the Anthropic Console), we retain your inputs and outputs in the product to provide you with a consistent product experience.
You have control to delete conversations, which will be removed immediately from your conversation history and automatically deleted from our back-end within 30 days.
Claude Enterprise plan customers can also set custom retention timelines for their organization’s data.
Usage Policy Violations
We retain inputs and outputs for up to 2 years and trust and safety classification scores for up to 7 years if you submit a prompt that is flagged by our trust and safety classifiers as violating our Usage Policy.
Feedback Data
Where you have opted in or provided some affirmative consent (e.g., submitting feedback or bug reports), we retain data associated with that submission for 10 years. Learn more.
In all cases, we may retain Prompts and Outputs as required by law or as necessary to combat violations of our Usage Policy. If permitted in your contract with us, we may anonymize your organization’s data for research or statistical purposes, in which case we may retain this information for longer without further notice to you.
For more information about our privacy practices, please see our Trust Center and Data Processing Addendum.