This article is about our commercial products (e.g. Claude for Work, Anthropic API). For our consumer products (e.g. Claude Free, Claude Pro), see here.
Some enterprise API customers, subject to Anthropic approval, may have arrangements under which Anthropic does not store their inputs or outputs except where needed to comply with law or combat misuse. Under these arrangements, Anthropic still retains UserSafety classifier results in order to enforce our Usage Policy. These arrangements are distinct from Anthropic’s default approach to data retention.
Under these arrangements, the only product to which zero data retention applies is the Anthropic API. Zero data retention does not apply to beta products, Workbench in Console, Claude for Work, or any products other than the Anthropic API, unless explicitly agreed otherwise between Anthropic and the customer.
If you’re a current or prospective enterprise API customer with questions about zero data retention, please reach out to our Sales Team. If you have questions about Anthropic's Business Associate Agreement (BAA), which is only available to customers who qualify for zero data retention, please also read this article.