Data exports are available to Claude users (free, Pro, and Max) with active accounts, and Primary Owners of Claude for Work (Team and Enterprise) plans. Data exports include conversation data and the user data for your account.
Steps for individual Claude users and Team plan Primary Owners
Individual Claude users and Team plan Primary Owners can export user information and chat history from Settings > Privacy on the web app or Claude Desktop (it's not possible to run an export from the Claude mobile apps).
Follow these steps to export your data:
Click on your initials in the lower left corner of your account.
Select "Settings" from the menu.
Navigate to the Privacy section.
Click the "Export data" button.
Steps for Enterprise plan Primary Owners
Enterprise plan Primary Owners can export organization data from Settings > Data management on the web app or Claude Desktop.
Follow these steps to export your organization's data:
Click on your initials in the lower left corner of your account.
Select "Settings" from the menu.
Navigate to the Data management section.
Click on the "Export Data" button.
Once the export has been processed, you will receive a download link via email. Please note:
There may be a small delay while the export is generated.
The email will be sent to the address associated with your account.
You must be signed in to your account to download your data using this link.
The download link will expire 24 hours after delivery.
If your link expires, you can always request a new one by repeating the export process.
If you're an Enterprise Primary Owner looking to export audit logs, see How to Access Audit Logs.