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How does Anthropic protect the personal data of Claude.ai users?
How does Anthropic protect the personal data of Claude.ai users?
Updated over 2 weeks ago

At Anthropic, we're committed to protecting your privacy and securing your data. Here's how we keep your information safe:

Your Data Protection

  • Encryption: Your data is automatically encrypted both while in transit, and stored (at rest).

  • Limited Access: By default, Anthropic employees cannot access your conversations unless:

    • You explicitly consent to share your data with us as a part of giving us feedback (learn more).

    • Review is needed to enforce our Usage Policy. In such cases, your conversation data is protected through strict access controls– only designated members of our Trust & Safety team may access this data on a need-to-know basis as a part of their evaluation process.

Our Security Measures

We use a variety of industry-standard security measures to protect your data, including but not limited to:

System Security

  • Regular security monitoring and vulnerability checks.

  • Up-to-date anti-malware protection.

  • Secure remote access requiring multi-factor authentication.

  • Strict password policies and unique login credentials.

  • Mobile device management policies.

  • Network segmentation.

Organizational Security

  • Annual security and privacy training for all employees.

  • Regular security assessments.

  • Comprehensive system inventory management.

  • Secure company device management policies.

  • Employee access to systems is based on the least privilege principle.

International Data Transfers

As a global company, we may process data in different countries where we or our partners operate. When transferring data outside the EEA or UK, we ensure protection through:

  • Adequacy Decisions: Transfers to countries recognized by the European Commission as having adequate data protection standards.

  • Standard Contractual Clauses (SCCs): Legal agreements which include SCCs with our partners to ensure that the appropriate data protection standards are in place.

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